Shipping policy

Processing Time
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Estimates
We offer reliable shipping to ensure your products arrive safely.

Estimated Delivery Time: 3 to 12 business days.

Note: Delivery delays can occasionally occur due to customs processing or global logistics challenges beyond our control.

Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).

Customs, Duties, and Taxes
KiiGO GmbH is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).